Customer Support

At Hoteles Monte you are our top priority. Make your query and/or suggestion through any mean offered: telephone, e-mail, forms, etc.

Whichever your situation is (before, during or after your stay) an answer to you will be sent as soon as possible. Any matter will be taken by our professionals in the hotel or chain, as well as your suggestions will be taken into account.

We will be pleased to answer you and thank you for your collaboration.

BEFORE YOUR STAY

Access to Frequently Asked Questions

SUGGESTIONS AND QUERIES

Contact DIRECTLY with:

MONTE TRIANA

MONTE CARMELO

MONTE PUERTATIERRA

Form to send Suggestions and Queries.

DURING YOUR STAY

Do not hesitate to contact the Hotel Manager for urgent communication during your stay.

While you are staying at our hotel, you will have opinion polls where your assessments can be provided.

AFTER YOUR STAY

Once you have left the hotel, you can contact the Hotel Manager through his e-mail. You can find it at the tab “HOTEL”, section “Contacts” IN each hotel PAGE.