Companies-Travel agency

Hotel Monte Triana policy

 

General conditions and Cancellation policy

The hotel guarantees your booking until 7 p.m. on the day of arrival. For later arrivals the guest should contact the hotel. Otherwise the booking will be automatically cancelled.?

PREPAYMENT: No charges in your credit card. PAYMENT AT THE HOTEL. (Except rates and offers with special conditions)?The hotel may at any time request a further guarantee.

FREE CANCELLATION! until 12:00 p.m. of the day of arrival. (Except EXTRA seasons) Cancellations after this period will be penalized with a charge of 100% of the first night. In case of no- show, 100% of the reservation will be charged.

 EXTRA SEASONS:

Holly Week: from 13 to 16 April 2022 (Both dates included)

April Fair: from 29 April 2022 to 07 may 2021 (Both dates included)

 

PREPAYMENT: The total price of the reservation will be charged 20 days before the date of arrival.

*FREE CANCELLATION! up to 21 days before arrival. Changes or cancellation of your reservation within 21 days before arrival and no-shows we will charge 100% of your booking.

How to Cancel

The booking confirmation email that you will receive on completing your booking will contain full details on how to cancel your booking online

 

Hotel Monte Carmelo policy

 

General conditions and Cancellation policy

The hotel guarantees your booking until 7 p.m. on the day of arrival. For later arrivals the guest should contact the hotel. Otherwise the booking will be automatically cancelled.?

PREPAYMENT: No charges in your credit card. PAYMENT AT THE HOTEL. (Except rates and offers with special conditions)?The hotel may at any time request a further guarantee.

FREE CANCELLATION! until 12:00 p.m. of the day of arrival. (Except EXTRA seasons) Cancellations after this period will be penalized with a charge of 100% of the first night. In case of no- show, 100% of the reservation will be charged.

 EXTRA SEASONS:

Holly Week: from 13 to 16 April 2022 (Both dates included)

April Fair: from 29 April 2022 to 07 may 2021 (Both dates included)

 

PREPAYMENT: The total price of the reservation will be charged 20 days before the date of arrival.

*FREE CANCELLATION! up to 21 days before arrival. Changes or cancellation of your reservation within 21 days before arrival and no-shows we will charge 100% of your booking.

How to Cancel

The booking confirmation email that you will receive on completing your booking will contain full details on how to cancel your booking online

 

Hotel Monte Puertatierra

 

General conditions and cancellation policy 

The hotel guarantees your booking until 7 p.m. on the day of arrival. For later arrivals the guest should contact the hotel. Otherwise the booking will be automatically cancelled.

PREPAYMENT: No charges in your credit card. PAYMENT AT THE HOTEL. (Except rates and offers with special conditions) The hotel may at any time request a further guarantee.

FREE CANCELLATION! until 12:00 p.m. of the day of arrival. (Except EXTRA seasons) Cancellations after this period will be penalized with a charge of 100% of the first night. In case of no- show, 100% of the reservation will be charged.

EXTRA SEASONS:

Carnivals: from 25/02/2022 to 27/02/2022 & from 04/03/2022 to 05/03/2022 (Both dates included)

PREPAYMENT: The total price of the reservation will be charged 20 days before the date of arrival. FREE CANCELLATION! up to 21 days before arrival. Changes or cancellation of your reservation within 21 days before arrival and no-shows we will charge 100% of your booking.

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Holly Week: from 14/04/2022 to 16/04/2022 (Both dates included)

FREE CANCELLATION! up to 3 days before arrival. Changes or cancellation of your reservation within 3 days before arrival and no-shows we will charge 100% of your booking.

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Moto GP World Championship: from 29/04/2022 to 30/04/2022 (Both dates included). (Provisional dates)

PREPAYMENT: The total price of the reservation will be charged 9 days before the date of arrival. FREE CANCELLATION! up to 10 days before arrival. Changes or cancellation of your reservation within 10 days before arrival and no-shows we will charge 50% of your booking.

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Summer 2021: from 01/07/2021 to 15/09/2021 (Both dates included)

Summer 2022: from 01/07/2022 to 15/09/2022 (Both dates included)

PREPAYMENT: No charges in your credit card. PAYMENT AT THE HOTEL. (Except rates and offers with special conditions)

FREE CANCELLATION! up to 3 days before arrival. Cancellations or changes of your reservation within 3 days before arrival and no-shows, we will charge the amount of one-night stay. 

How to Cancel

The booking confirmation email that you will receive on completing your booking will contain full details on how to cancel your booking online

Other Booking Conditions:

Before the conclusion of the reservation, check that the data are correct and agree to the conditions that are given, which depend on the hotel. However, in general:

  • No pets are allowed.
  • Checking-in time: From 14:00.
  • Checking-out time: Up to 12 noon.

Card pre-authorisation

In order to check the validity of the card, the hotel may pre-authorise your credit card when making the reservation during EXTRA PERIODS or high occupancy.
The pre-authorisation will generate an activity in your account (NOT A CHARGE) that will be refunded later. The time frame varies according to the card’s issuing bank.

Reservation Confirmation
If the process is completed successfully, you will be informed on the last step of the reservation and at that moment your reservation will be confirmed via email. You should receive this confirmation within a few minutes. In any case, please be aware that if your email server uses any anti-spam filter then this confirmation may end up in the SPAM (unwanted mail) folder instead of the inbox. Check this folder. If you still have not received it, please contact the reservation department in the relevant hotel.

Reservation Modification
If you would like to amend your dates or any other reservation details, you may do so via the link that was sent in the confirmation email.

Reservation Cancellation
To cancel your reservation you should do so via the link that was sent in the confirmation email.

Room Availability

In the first step of the reservation process you can check if there is availability in the chosen hotel for the room type on the dates indicated, if so you may continue with the process. You should also indicate the number of people and the number of rooms that you wish to reserve. If there is availability you will be shown the TOTAL amount of the reservation and a detailed daily rate. Note that Hoteles Monte updates its prices daily to offer you the best value for money.
Breakfast
If you wish you may also reserve our buffet breakfast.

Personal Data:

All personal data requested are mandatory (except the fax number). Enter them to continue with the process. Your data will only be used for the purpose of formalising the booking and will be protected against access for any purpose other than this one. They will only be used for those additional purposes if you tick the box giving your consent to receiving news and offers.

Agencies and Businesses

If you are registered as a travel agency or business on our website, you can benefit from special terms (travel agencies) or special rates (businesses) by logging in with your username and password. Also, agencies and businesses registered on our website may make reservations in all our hotels without making payment through our telepay banking system. Business reservations are paid for at the hotel reception. Travel agencies must pay for reservations in advance.